Privacy Policy
Last updated May 2026
Introduction
This Privacy Policy explains how Turismo Travels L.L.C. (“Company”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects personal data when individuals access or use the website eVisa.org (the “Website”) and the services available through it.
The Website provides travel authorization assistance services, including support with preparing and submitting, eVisa and similar travel authorization applications to relevant government authorities.
The Company operates as an independent private service provider and is not affiliated with, endorsed by, or acting on behalf of any government authority. All decisions regarding visa or travel authorization applications are made solely by the relevant authorities.
This Privacy Policy applies to users accessing the Website from the United States, the European Union, and other jurisdictions worldwide. The Company aims to process personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
By accessing the Website, submitting an application, or using the services, users acknowledge that they have read and understood this Privacy Policy and consent to the collection and processing of personal data as described herein.
1. Personal Data We Collect
To provide the services available through the Website, the Company may collect and process personal data submitted directly by users.
Personal Identification Information
This may include:
Full name
Nationality and previous nationalities
Marital status
Date of birth
Gender
Passport and Identification Details
This may include:
Passport number
Passport type
Passport issue and expiry dates
Country and city of birth
Place of passport issuance
Contact Information
This may include:
Email address
Phone number
Residential address
Postal or ZIP code
Emergency contact details
Travel Information
Where required for visa or travel authorization applications, we may collect:
Travel destinations
Intended arrival and departure dates
Flight details
Accommodation or residence address
Host information
Travel mode (air, sea, or land)
Travel history
Additional Information
Depending on the destination and application type, certain applications may require:
Health declarations or medical information
Criminal background disclosures where required by immigration authorities
Supporting Documents
Users may upload supporting documents including:
Passport copies
Identification documents
Personal photographs
Residency permits
Passport pages containing entry or exit stamps
Communications
The Company may also collect information voluntarily submitted through:
Contact forms
Email communications
Customer support inquiries
Other communications submitted through the Website
For internal operational purposes, the Company may also process limited personal data relating to employees or contractors.
2. Methods of Data Collection
Personal data may be collected through:
Online application forms
Contact forms
Uploaded documents
Email communications
Customer support interactions
Website activity and analytics technologies
Certain information may also be collected automatically through cookies and analytics tools that help improve Website functionality and performance.
In limited circumstances, certain information may also be received from third-party service providers such as payment processors or analytics providers.
3. Payment Processing
The Company does not collect or store payment card details.
Payments made through the Website are processed securely through third-party payment providers. Payment information entered during the payment process is transmitted directly to these providers and handled in accordance with their own privacy and security policies.
4. Purpose of Processing Personal Data
Personal data may be processed for purposes including:
Preparing and submitting visa or travel authorization applications
Communicating with applicants regarding their applications
Reviewing submitted information and documentation
Providing customer support
Improving Website functionality and performance
Preventing fraud or misuse of the services
Complying with legal or regulatory obligations
For users located within the European Economic Area, processing may be based on one or more lawful grounds under the GDPR, including:
Performance of a contract
User consent
Legitimate business interests
Compliance with legal obligations
5. Sharing of Personal Data
Personal data may be shared with third parties where necessary to provide the requested services.
This may include:
Government or immigration authorities responsible for processing applications
Payment processors
Hosting providers
Technical infrastructure providers
Analytics and support service providers
These third parties may process personal data in accordance with their own privacy policies and applicable laws.
6. International Data Transfers
Because the Company provides services globally, personal data may be stored or processed in different countries, including the United States, the European Union, and the United Arab Emirates.
Where international transfers occur, the Company takes reasonable measures intended to protect personal data in accordance with applicable data protection laws.
7. Data Retention
Personal data will be retained only for as long as reasonably necessary to:
Provide the requested services
Maintain records relating to submitted applications
Comply with legal obligations
Prevent fraud
Resolve disputes
Maintain internal business records
Analytics and technical usage data may also be retained for longer periods for Website performance monitoring and operational analysis.
8. Data Security
The Company implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
Encrypted TLS connections
Firewall protections
Restricted system access
Encrypted storage environments
Secure network infrastructure
Protected devices and systems
The Company also conducts periodic monitoring and security assessments intended to strengthen its data protection practices.
While reasonable security measures are implemented, no online platform or transmission method can be guaranteed to be completely secure.
9. User Rights
Depending on applicable data protection laws, individuals may have rights relating to their personal data.
These rights may include:
Requesting access to personal data
Requesting correction of inaccurate information
Requesting deletion of personal data
Withdrawing consent where applicable
Requesting restriction of certain processing activities
Requests relating to personal data may be submitted using the contact details provided on the Website.
The Company may request reasonable verification of identity before processing such requests.
10. Data Accuracy and Applicant Responsibility
Applicants are responsible for ensuring that all information submitted through the Website is accurate, complete, and truthful.
The Company relies on information provided by applicants in order to prepare and submit travel authorization applications.
The Company shall not be responsible for delays, refusals, cancellations, or other adverse outcomes resulting from inaccurate, incomplete, or misleading information submitted by the applicant.
11. Security Incidents and Breach Response
The Company maintains systems intended to monitor and detect potential security incidents.
In the event of a security incident, the Company may take measures to:
Secure affected systems
Investigate the incident
Implement corrective actions
Comply with applicable legal notification obligations where required
12. Children’s Data
The Website is not intended for independent use by minors.
However, visa and travel authorization applications may include personal data relating to minors where submitted by parents or legal guardians as part of a travel application.
13. Third-Party Websites
The Website may contain links to third-party websites.
The Company is not responsible for the privacy practices, content, or policies of external websites and encourages users to review those privacy policies independently.
14. Updates to This Privacy Policy
The Company reserves the right to update or modify this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or service improvements.
Updated versions will be published on the Website together with the revised effective date.
15. Relationship with Other Policies and Terms
This Privacy Policy forms part of the legal framework governing use of the Website together with the Terms & Conditions and any other policies or notices published on the Website.
In the event of any inconsistency between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail unless expressly stated otherwise.
16. Contact Information
For questions regarding this Privacy Policy or requests relating to personal data, users may contact:
Email: [email protected]
Phone number: +971 55 402 2021
Postal address: Office 301, Arzoo building Devika Business Centre, Dubai